Privacy Policy

Privacy Policy for Aqua Commander iOS App
Effective Date: April 01, 2025

  1. Introduction

Maranco Water Techniques Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Aqua Commander mobile application (“App”).

  1. Information We Collect

2.1 Personal Information

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Authentication Data: If you use Sign in with Apple, we receive the information you authorize Apple to share.
  • Contact Information: When requesting access to fountain systems, we collect your organization name, location, and contact details.

2.2 Usage Data

  • Device Information: We collect information about your mobile device including model, operating system, unique device identifiers, and mobile network information.
  • App Usage: We collect data about how you interact with the App, including features used and time spent.
  • Log Data: Our servers automatically record information including your IP address, browser type, referring pages, and timestamps.

2.3 Fountain System Data

  • System Status: We collect operational data about your fountain systems.
  • Control Commands: We record commands sent from the App to your systems.
  • Video Stream: If enabled, we process video data from your fountain system cameras.
  1. How We Use Your Information

We use the information we collect to:

  • Create and maintain your account
  • Provide technical support
  • Process and fulfill your requests
  • Communicate with you about your account or the App
  • Improve and optimize the App
  • Ensure the security of your account
  • Comply with legal obligations
  1. Data Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Third-party vendors who assist us in providing the App and related services (e.g., hosting, database management, analytics).

4.2 Professional Advisors

Legal, accounting, and other professional advisors when necessary.

4.3 Legal Requirements

When required by law, court order, governmental authority, or to protect our rights.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of all or a portion of our assets.

  1. Data Security

We take the security of your personal information seriously and implement a range of technical, physical, and organizational safeguards designed to protect it against unauthorized access, disclosure, alteration, and destruction. These measures include data encryption, secure server environments, access controls, and regular security reviews.

We are committed to maintaining high standards of security and continuously evaluate and enhance our practices to ensure the protection of your data.

  1. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing your data
  • Correcting inaccurate data
  • Deleting your data
  • Restricting or objecting to processing
  • Data portability
  • Withdrawing consent

To exercise these rights, please contact us using the details in Section 9.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date.”

  1. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Maranco Water Techniques Ltd
Email: info@maranco.com.cy

  1. Third-Party Services

10.1 Firebase

We use Google Firebase for authentication and data storage. Firebase’s privacy policy can be found at:
https://firebase.google.com/support/privacy

10.2 Apple Sign In

When you use Sign in with Apple, Apple’s privacy policy applies to the authentication process:
https://www.apple.com/legal/privacy/en-ww/

  1. Your Privacy Rights

Depending on your location, you may have specific rights under applicable data protection laws, such as the General Data Protection Regulation (GDPR) if you are in the European Union (EU) or the California Consumer Privacy Act (CCPA) if you are in California, USA. These rights may include:

  • The right to access, correct, or delete your personal data
  • The right to restrict or object to certain processing
  • The right to data portability
  • The right to withdraw consent at any time (where applicable)
  • The right to lodge a complaint with a supervisory authority

If you are a resident of California, please refer to our California Privacy Rights Notice for additional information.

To exercise any of these rights, please contact us using the information provided in Section 9.

  1. International Data Transfers

While Aqua Commander is primarily intended for use within the European Union, your information may be transferred to, and processed in, countries outside of the EU, including countries that may not provide the same level of data protection as your home jurisdiction.

Whenever we transfer your personal data internationally, we ensure appropriate safeguards are in place to protect your data, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules (where applicable)
  • Transfers to countries recognized by the European Commission as having adequate data protection laws

By using the Aqua Commander App, you consent to the transfer of your information to countries outside your country of residence as described in this policy.